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Shipping and Payment
Shipping Charges
(incl. packaging and toll)
| GERMANY |
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Zone 1 Austria, Belgium, Denmark, Luxembourg, Netherlands | |||||||||||||||||||||||||||||||||||||||||||||||||
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| Zone 2 France, Great Britain, Italy |
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Zone 3 Ireland, Finland, Portugal, Sweden, Spain | |||||||||||||||||||||||||||||||||||||||||||||||||
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Zone 4 Bulgaria, Croatia, Estonia, Greece, Latvia, Lithuania, Malta, Slovakia, Slovenia |
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Zone 5 Cyprus | |||||||||||||||||||||||||||||||||||||||||||||||||
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| Zone 6 (Third countries) incl. custom clearance SWITZERLAND, Liechtenstein, Norway, Great Britain |
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Zone 7 (Third countries)
incl. custom clearance
Bosnia, Montenegro, Serbia, Turkey | ||||||||||||||||||||||||||||||||||||||||||||||||
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For shipments having a weight over the shown above, we will make a separate quotation. After your order please wait for an e-mail from us. We will look for the best shipping solution. |
Distributors
If you want to order from Poland, Czech Republic or Hungary please contact our following distributors:
Way of shipment?
All purchase orders will be shipped by a parcel service like UPS or DHL. Deliveries with higher weight or volume will be shipped by a forwarding agency.
Time of delivery & Short deliveries
Your order will be handeled right after receipt. When your order will be dispatched depends also on the chosen payment-method. We have the right to do short deliveries. Subsequent deliveries are free of charge. Additional charges accrue only at a explicit agreement.
Express shipment
You have the possibility to receive your delivery by express service. Various possibilities and rates are available. Please contact us after your order. We will look for the best express shipping method and issue a quotation for you. Please note that a few products (e.g. spray cans) are not valid for an express service because of hazardous goods regulations.
Prices
All prices shown in the shop are EURO.
Terms of payment
You can purchase your order in several ways. It depends on your country and customer status. Following payment methods are possible:
- Prepayment (3% discount)
- Paypal
- Cash on delivery (+ surcharge)
- Invoice after receipt of goods (10 days 3% discount, 30 days net)
Bank Details
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Kreissparkasse Tuttlingen |
International (SEPA) |
Warranty
The warranty will be supplied in order to the legal intentions. In case of a fault we will change the product. If the changed product also is defective you can withdraw and get your money back. For special warranties of the manufacturer please look at the product information.
Important information
In spite of all care it could happen that goods get broken during tranportation. In this case we certainly replace those items for free. But please mind the following policy: Transport damages have to be announced immediately after the receipt of the goods. If you want to send the goods back to us please inform us before by e-mail, fax or phone. So we can organise the further steps. Thank you for your help.