Frequently Asked Questions (FAQ)

I can't find any prices.

Prices will be shown after your log-in. Please log-in or create an account.

Can I order on account?

This depends on your customer status. The available kinds of payment methods will be shown in your basket. If you have any questions concerning this matter please don't hesitate to contact us.

Can I order as a private customer?

Yes, we supply to private and business cutomers.

I want to create an account and can't find my country.

We're updating our web shop continously. If you can't find your country in the drop-down menue please contact us by phone or email. A delivery to your country can surely be arranged.

I am already a customer and would like to order in the KauPo-Webshop for the first time.

Please register as business customer (prices excl. German VAT) or as private customer (prices incl. German VAT). If you are already a customer of us we will adjust the contact data of your registration with the contact data listed in our system. If you have any problems, please feel free to contact us by phone or e-mail.

Where can I get more information about the products of KauPo?

On our German website www.kaupo.de you will find a lot of product informations and tips about mold-making and casting. On www.smooth-on.com you will find even more information in english.